ASQ Exam Prep by Alpha Training & Consulting

1. Introduction

Fusion Results LLC dba Alpha Training & Consulting (“we,” “our,” or “us”) operates ASQ Exam Prep. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and an encrypted version of your password.

Usage Data: We collect information about your interactions with the Service, including quiz attempts, scores, study progress, and time spent on the platform.

Payment Information: Payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect billing details as described in their privacy policy.

Technical Data: We may collect your IP address, browser type, device information, and referring URLs for analytics and security purposes.

3. How We Use Your Information

To provide, maintain, and improve the Service
To personalize your learning experience (adaptive quizzes, progress tracking)
To process payments and manage subscriptions
To send transactional emails (account verification, password resets)
To respond to your support inquiries
To analyze usage patterns and improve our content

4. Data Sharing

We do not sell your personal information. We may share limited data with:

Stripe: For payment processing
Analytics providers: Aggregated, non-personally-identifiable usage data
Legal requirements: If required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encrypted passwords (bcrypt hashing), HTTPS encryption in transit, and secure cloud infrastructure. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account and usage data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., payment records).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Opt out of non-essential communications

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies (e.g., Google Analytics) to understand how the Service is used. You can control cookie preferences through your browser settings.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries:
Fusion Results LLC
Email: [email protected]